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FAQ

WHAT CHANGED POST COVID-19?

You can read all about it here or ask us personally


HOW DO I GET THERE?


BIKE Our location along the water (between junction 4 and 93) is a fantastic base for cycling. We also offer rental bicycles, and of course you can also safely store your own bicycle inside or outside. Electric bicycles can be charged.


BUS

SHUTTLEBUS: leaves at Gent- Sint-Pieters. Take the Bus on Perron 6 in the direction of 'Fratersplein', get out at the stop named 'BRUGSE POORT', not brugsepoortstraat. From here it's only 500m walking.

N° 9 (Gentbrugge Groeningewijk/Mariakerke Driesdreef): leaves the train station of Gent-Sint-Pieters every 15 minutes. Take the bus towards Mariakerke Driesdreef, get out at the stop named ‘Guislainbrug’. This will take about 15 minutes. From there it’s 500 meters walking. Walk at this side of the water towards the center. Treck Hostel is at your right (n° 51).

CAR Check if your car can enter the low emission zone here


HOW ABOUT CHECK IN / CHECK OUT TIME?

Check in: 15h00 - 22h00

Check out: 08h00 - 11h00

WHAT TIME CAN WE ENTER THE ROOM?

You can enter the room from 15h00, you can drop your luggage earlier in our storage room.

IS THERE A CURFEW?

No there isn't. You can enter freely with a badge. We do expect you to be quite when you enter after 22h00.

ARE THERE TOWELS?

We don't provide towels.

ARE THERE BED SHEETS?
Yes, they are included

CAN I BRING MY BABY?

Yes, but you need to bring your own baby bed. Please tell us up front.

CAN I BRING MY PET?

Pets are not allowed in our hostel.

ARE THE DORMS MIXED?

Yes, they are.

DO YOU HAVE LOCKERS?

There are private, free lockers in all the rooms. Bring a lock!

IS THERE A GUEST KITCHEN?

Yes!

DO YOU HAVE CITYMAPS?

Yes, we do! We can tell you all you need to know about Ghent!

DO YOU HAVE WIFI?

Of course we do! It's provided in the common area & around.

WHAT ABOUT THE BIKES?

Bikes can be rented. You can park your own bike safe indoor or outdoor.

ARE THERE PARKING POSSIBILITIES AROUND?

We recommend to come by public transport or bike, if there's no other way and you have to come by car you can find a spot in the streets around our hostel. Bikes can be parked in the hostel.

ARE THERE SPECIFIC RULES?

The most important rule is that you respect your fellow travellers and the neighbors. So be quite when you come home early or late!! Leave the hostel as you found it: clean. Act like your mother is watching you! ;)

CANCELATION POLICY?
  • Individuals: If you cancel less than 48h up front you pay the first night
  • Groups: Cancellation up to 2 month in advance: 10% cancellation fee
  • - Cancellation between 2 month and 1 month in advance: 50% cancellation fee
    - Cancellation less than 4 weeks in advance: cancellation cost is the full price of the reserved beds.

HOW CAN I PAY UPON ARRIVAL?

You can pay cash or by card.

ARE THERE EXTRA COSTS OR DEPOSITS?

We ask a deposit for your key, and a deposit when you want to rent or use a bike. Deposits should be payed cash.

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CONTACT

Groendreef 51

9000 Gent

CHECK IN

From 15h00 - 22h00

CHECK OUT

Before 11u

BAR

dagelijks open

15h00 - 22h00